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Privacy policy

At Divine Aura, we believe every soul carries its own aura, a divine essence that deserves to be felt, remembered, and celebrated. In alignment with this philosophy, we are deeply committed to honoring and protecting the privacy of the personal information you share with us.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from divineaura.pk

1. Information We Collect

When you visit our platform or make a purchase, we collect necessary data to fulfill your request:

  • Identity & Delivery Data: Your full name, shipping address, and billing address.
  • Contact Data: Your phone number and email address (divine.aura.pk@gmail.com), used exclusively to send your order confirmations, tracking details, and support updates.
  • Device & Analytics Data: Information about your web browser, IP address, time zone, and standard cookies to help optimize your browsing experience on our catalog.

2. How We Use Your Information

We utilize the collected information to ensure a seamless luxury experience. This includes:

  • Processing your orders, payments, and arranging nationwide delivery.
  • Providing you with invoices, order updates, and responsive customer care.
  • With your explicit consent, sharing occasional updates regarding new fragrance arrivals, curated collections, or exclusive brand news.

3. Sharing Your Information

We respect your data and only share it with trusted third-party partners required to operate our business and bring our creations to your doorstep:

  • Shopify: To securely host and power our online catalog.
  • Courier Partners: Your name, delivery address, and contact number are shared with our trusted nationwide logistics partners solely to guarantee the successful, secure delivery of your package.
  • Legal Compliance: We may share data if required to comply with the applicable laws and regulations of Pakistan.

4. Data Security & Retention

Your data security is paramount. When you place an order through Divine Aura, your information is processed through secure, encrypted channels. We maintain this order information for our internal business records unless and until you request its deletion.

5. Your Rights

You have the right to access the personal information we hold about you, or to request that your details be corrected, updated, or removed from our system at any time.

6. Contact Us

For any questions regarding our privacy practices, or to manage your data, please reach out to us directly at:

Divine Aura

Call/WhatsApp: +92 (302) 102 - 3626
Email: divine.aura.pk@gmail.com
Karachi, Pakistan